Cosmetic damage only — a dent, scuff or scratch, usually from shipping or handling. The appliance works normally. Most marks are on a side or back panel that is hidden once the unit is installed.

Most are new or open box, meaning never used or returned unused. Some are refurbished. The condition is printed on the tag and listed on every item page.

Warranty varies by unit and condition. Ask at the counter before you buy, and keep your receipt — you will need it for any warranty or service question.

Yes. Everything listed online is on a store floor. Come in, inspect the exact unit and ask us to power it on.

Yes, across Virginia and Maryland. The fee depends on distance from the store holding your unit. Ask for a quote when you buy.

Call the store listed on the item page. We can usually hold a unit for a short period.

Condition drives price. Two identical models can carry different marks, so each unit is priced on its own.

Items are sold as-is as tagged and inspected before purchase. Talk to the store manager about anything that is not as described.